I have never worked with such a professional group of people, from start to finish. Each step was handled by the appropriate person, but not so that it was confusing. Each person has their exact slice of the pie there it seems and execution is done in a very complete, no-nonsense and timely way without being any irritation at all. Please feel free to pass this along as I really truly have to commend your entire organization for its extreme professionalism, and thoroughness.Lisa Hazen, Director of IT
Last March my records manager clerk left the company rather abruptly and I did not have anyone trained to take her place. When I contacted DataSafe I learned that the protocol for retrieving and archiving files was very simple and fast. Everyone I have encountered at DataSafe is professional, knowledgeable and courteous. Our driver is always prompt and friendly and has been an absolute godsend when I have had a question or needed something; he always knows the answer or lets me know whom to ask.
It is really nice to know that true customer service does exist with DataSafe.Eileen K. Myers, Office Manager
My law firm and I have been DataSafe clients for over 20 years. Several years ago, my law firm accepted a "low-ball" offer from one of the large, national off-site companies. This company promised the same great service at reduced rate.
Service deteriorated, we had no account representative to talk to, we had to call out of state to request a file and our attorneys weren't getting the files they needed.
We realized a mistake had been made in leaving DataSafe. The decision was made to once again become a DataSafe client.
I would be more than happy to talk to anyone considering using DataSafe and would be glad to compare our existed service to that which we received prior to returning to DataSafe.Colleen M. Monteferante, Office Manager
When we began running out of file space, we asked DataSafe to help with a solution.
DataSafe presented a viable solution at a reasonable price. Our client files were scanned, indexed and presented back to us on a CD. DataSafe provided outstanding quality controls and were error free in digitizing and processing our data.
This longstanding family business really understands the meaning of customer service. I give DataSafe my whole-hearted support, and feel comfortable referring anyone to DataSafe.Daryl Camarillo, Co-Owner